Returns & Refund Policy

At Fay Da Bakery, we take great pride in the quality of our handcrafted pastries and cakes. Due to the perishable nature of our food products, we offer replacements or store credit for items that arrive damaged or do not meet our freshness standards.

Return Process

• 1.
  Inspect Your Order

  Please check your bakery items immediately upon pickup or delivery to ensure everything is correct and in perfect condition.

• 2.
  Contact Support

  If there is an issue with your order, notify us within 24 hours by emailing [email protected] with your order number and clear photos of the product.

• 3.
  Quality Review

  Our team will review your request to determine if the item is eligible for a refund, replacement, or store credit based on our quality guarantee.

• 4.
  Resolution

  Once approved, we will process your replacement or issue a refund to your original payment method within 3-5 business days.